Our mission is to make sure that consumers have the right cover that is best suited for their circumstances. This is why we really take the time to understand your unique needs and provide tailored advice and solutions to protect you in the right way at the right price.

Another core pillar of our business is to ensure that clients can rely on us when they need it most – when they make a claim. This is why we provide support and guidance to help with the claims process as we understand how difficult these times can be.*

Our advice based service means that our clients are protected through the Financial Ombudsman Scheme which provides recourse for clients if they are not happy with the service or advice. We hold ourselves to very high standards and our customers always come first. And to top it off, we never charge a fee!

* Please note that Protection Matters do not deal with the claim, but provide support on how to claim to the dedicated provider.